newBrandAnalytics (nBA) announced today that its social media intelligence platform is now monitoring more than 100,000 locations across retail, hospitality, health care, entertainment, and financial and public services after a year of significant expansion in high-growth markets. The company added more than 100 new clients to its roster in 2013, including national brands Subway, Crunch Fitness, Hyatt Hotels, Sonic, Dick’s Sporting Goods, Brinker International, Interstate Hotels, AMF Bowling and many others. Revenue increased 150 percent in 2013 over 2012, as major enterprises across a diverse range of industries joined long-time newBrandAnalytics customers such as Five Guys, Corner Bakery and Darden to access the company’s unique social intelligence insights for improved social customer relationship management. Read the full company media release HERE.
newBrandAnalytics Ushers Major Brands Into What’s Next for Multi-Channel Retailing and Expands Social Media Monitoring to 100,000 Locations
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